我是現有學生I am an existing student
來信請提供姓名、ASIDU 個案編號（如有）和需要處理的事項。首次來信毋須附上護照、身份證或密碼。Include your name, ASIDU case reference if available and the matter requiring support. Do not attach a passport, identity document or password to the first email.
會員支援Member support
ASIDU 官方網站目前
ASIDU 會員專區ASIDU member area
ASIDU 官方網站目前
不提供會員登入。The ASIDU official website
does not currently provide member sign-in.
現有學生可從這裏找到清楚的支援入口。請不要在此輸入帳戶資料，也不要透過電郵傳送密碼。Existing students can find the current support route here. Do not enter account details on this page or send passwords by email.
我是新查詢I have a new enquiry
請使用一般聯絡頁或預約初談。此網址不會建立會員帳戶或儲存你輸入的資料。Use the general contact page or book a first talk. This address does not create a member account or store information you enter.
安全取得支援Get support safely
先確認身份與需要，再處理個案資料。Confirm identity and the request before handling case information.
為保障學生資料，ASIDU 會先以已核實的聯絡方式確認身份及需要，再提供適合的下一步。To protect student information, ASIDU first confirms identity and the request through a verified contact route, then provides the appropriate next step.
- 01
說明你的需要Describe what you need
提供姓名、個案編號（如有）及需要處理的事項；首次來信毋須附上敏感文件。Provide your name, case reference if available and the matter requiring help; no sensitive document is needed in the first message.
- 02
確認安全方式Confirm the safe method
如個案需要文件，先向 ASIDU 確認用途、收件人及傳送方式。If a case requires documents, first confirm the purpose, recipient and transfer method with ASIDU.
- 03
取得清楚下一步Receive a clear next step
支援人員會按你的實際情況回覆；ASIDU 不會透過電郵要求你傳送密碼。Support will respond according to your situation; ASIDU will never ask you to send a password by email.